Customer Service

1. Order Status And Tracking

Step 1: login to your account

Step 2:  go to my orders

Step 3: select the order

Step 4: select the order, copy/paste your tracking number on the appropriate shipping website

If you still don't know what's going on, please reach out to our customer service team.

 

2. 30-Day Hassle-Free Return Policy

You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

3. 24/7 TOP-Notch Support

Contact Us

Hours:Mon-Fri 8:00 A.M. - 5:30 P.M. PST

Address:18121 E.Hampden Ave.Unit C-511

Email:bernice@brojensecurity.com

4. Free Shipping

Ismarthomesecurity offers Free delivery for any item. It means that you not need to pay shipping costs. Amazon products may need to pay shipping costs, which will be paid together on the checkout page.

5. Exclusive Discount

Thank you for supporting ismarthomesecurity. There are several offers happening here, actually. You have the big one: 50 to 60 percent off the entire site and store for ismarthomesecurity. Above that, you have free shipping on all orders, we're having a  Friday sale and 10-50 percent off everything! Further, there’s one more offer: get 25 percent off when you refer a friend.